Refund Policy

RETURN & REFUND POLICY

Effective Date: [24 Feb 2026]

1. Eligibility for Return

Returns are accepted only in the following cases:

  • Product received in damaged condition

  • Incorrect product delivered

  • Manufacturing defect

Return requests must be raised within [48 hours / 7 days] of delivery.

2. Non-Returnable Items

The following items are non-returnable:

  • Custom-made furniture

  • Personalized décor items

  • Clearance or sale products

  • Installed interior projects

3. Return Process

To request a return:

  1. Email us at [support@email.com]

  2. Share your order number and product images

  3. Our team will review and respond within 2–3 business days

4. Refund Process

  • Refunds are processed within 7–10 business days after approval.

  • The refund will be credited to the original payment method.

  • Shipping charges are non-refundable unless the product is defective.

5. Replacement Policy

Based on inspection, we may offer:

  • Replacement

  • Repair

  • Partial refund

6. Cancellation Policy

  • Orders can be cancelled within 24 hours of placement.

  • Custom orders cannot be cancelled once production has begun.